Shipping policy

At SimplyShop.org.uk, we aim to deliver a smooth and reliable shopping experience from checkout to delivery. This Shipping Policy explains how and when your order will be delivered.

1. Processing Times

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or bank holidays will be processed on the next working day.

  • You will receive a confirmation email once your order has been dispatched.

2. Shipping Options & Delivery Times

We currently ship to the United Kingdom.

  • Standard Shipping Estimated delivery: 3–7 business days

  • Tracked Shipping Estimated delivery: 2–5 business days Tracking information will be emailed once available.

Delivery times are estimates and may vary due to factors outside our control (weather, courier delays, seasonal demand).

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

If your order includes tracking, you will receive a tracking link via email once your parcel has been dispatched.

5. Incorrect Address

Please ensure your shipping address is correct. We cannot refund or replace orders shipped to an incorrectly provided address.

6. Lost or Delayed Parcels

If your order has not arrived within the expected timeframe:

  • Contact us at laith20061201@gmail.com

  • We will investigate with the courier and provide support.


7. International Shipping

international shipping is available and may take longer than 5-7 business days.

8. Contact Us

For any shipping-related questions, email us at: laith20061201@gmail.com